Managed Services
Proactive monitoring, patching, backups, and security—delivered with clear SLAs, monthly reports, and a team that picks up the phone. Keep your business fast, safe, and available.
What You Get
Proactive Care
- 24×7 monitoring & alerting
- Patch & vulnerability management
- Automated maintenance windows
Security First
- Endpoint protection & hardening
- Identity & MFA policies
- Configuration baselines
Data Resilience
- Backups with restore testing
- RPO/RTO targets you approve
- Incident playbooks & drills
Right-Sized Plans
Essential Small teams
$199/mo
- Monitoring & monthly patching
- 1 backup set · Monthly report
- Business-hours response
Professional Most popular
$499/mo
- Priority response (same-day)
- Advanced security policies
- Backups + quarterly restore test
Enterprise Custom
Custom
- 24/7 on-call & change mgmt
- Compliance reporting
- DR runbooks & simulations
How We Run It
Onboarding & Baselines
We inventory assets, establish secure configs, and define RPO/RTO targets. You’ll get a kickoff report and a 30-day stabilization plan.
Operate & Improve
We patch, tune, and test restores; manage alerts; and deliver monthly reports with trends and prioritized recommendations.
FAQs
Can you work with our existing tools?
Absolutely! We can connect directly with the tools your team already uses — such as your remote management, security monitoring, or ticketing systems — or we can deploy our own trusted AEGIS service stack. Whichever option you prefer, we’ll clearly define who handles what and set service levels so every issue is managed quickly and efficiently.
How do backups and restores work?
Backups are your business safety net. They quietly copy and protect your important data in the background every day. If something goes wrong — ransomware, hardware failure, or a simple mistake — we can restore everything just as it was, so your business keeps moving forward.
What’s in the monthly report?
Uptime/alerts, patch posture, backup status, security findings, and a short action plan with business impact noted.