Accounts Manager

Location: Adel, Georgia (Hybrid / Local Travel as Needed)
Pay: $60,000 – $75,000 base + performance incentives
Type: Full-Time | Permanent

About the Role

AEGIS Data Systems is seeking a motivated and organized Accounts Manager to oversee client relationships, service renewals, and project coordination across our cybersecurity, network, and software divisions. This role bridges the gap between our technical teams and our clients — ensuring that every engagement runs smoothly, expectations are met, and opportunities for growth are identified.

Key Responsibilities

• Serve as the primary point of contact for assigned clients
• Coordinate IT service projects, renewals, and support requests with internal teams
• Prepare quotes, proposals, and service agreements using standard templates
• Monitor client satisfaction and track project deliverables
• Identify cross-service opportunities and communicate value to clients
• Maintain accurate CRM records and ensure timely communication with all stakeholders
• Represent AEGIS with professionalism, confidentiality, and security awareness at all times

Required Skills & Experience

• 3+ years of client account, project coordination, or service management experience
• Strong written and verbal communication skills
• Experience with CRM or ticketing systems (HubSpot, Zoho, etc.)
• Basic understanding of IT services, networking, or cybersecurity concepts
• Ability to manage multiple priorities in a fast-paced environment
• Excellent organizational and follow-up skills

Preferred Qualifications

• Experience in an MSP, SaaS, or IT service provider environment
• Familiarity with quoting tools, project billing, or client onboarding workflows
• CompTIA Project+ or similar coordination certification

AEGIS Training & Certification Benefits

• 1 hour per day of paid study time
• Company-paid certification exam every six months (all positions)
• CompTIA recertification every 3 years covered by AEGIS
• Continuous education opportunities in IT, security, and management

Why Work at AEGIS

• Join a rapidly growing technology firm blending cybersecurity, AI, and networking
• Collaborate with technical and executive leadership to support client success
• Competitive pay and incentive structure tied to measurable outcomes
• Strong culture of learning, accountability, and innovation

How to Apply

Click the Apply Here button to submit your application. Include your resume and a short introduction about your client-management experience. AEGIS covers professional training and certifications for all team members to promote growth and long-term success.